chatbots, Messenger and instagram dm automations
We provide a wide range of chatbots ranging from basic customer service to lead generation to meet your needs. Our Conversational flows built for messenger and new instagram DM service provide a unique way for you to communicate with your audience. It provides your business with valuable data you can then use to re-target and re-market in detailed ways your audience have never experienced before enhancing your reputation and increasing your sales.
Increase your company sales
If you want to improve your service to your potential customers then now is the time to think about how your customers want to communicate with you.
The way you market should adapt to the way people favour to be communicated with and embracing software that works to improve your business and get you more customers can only be a benefit worth considering.
Chatbots come in various guises and can benefit businesses that have questions that need to be answered before purchase. They can simply be used as additional customer service agents for your business the main difference being they work for you 24 hours a day!
If a visit to your website does not have the answer a customer needs a chatbot could very easily direct them to the answers they seek. Improving the experience they have will only improve the chances of them returning and leaving no stone unturned in the process.
There are always going to be times when a human touch is required so don’t think you would ever lose that if you ever implemented a chatbot on your website. Keep things simple and clear and your chatbot will work wonders for not only keeping customers on your site but answering any questions in a conversational way more human than bot.
The user experience is enlightened the more information is provided and chatbots can then become a powerful lead generation tool for your business that once correctly implemented you will wonder why it took you so long to get it applied to your strategy.
"Keep things simple and clear and a chatbot will work wonders"
Messenger Marketing
It’s pretty simple the more you give the more you will get and software will help not hinder that process and best of all it can be achieved without you even being there.
Each generation grabs a particular change and businesses have to adapt to cater for the way audiences change their behaviour.
A significant change in the way we would buy and continue to communicate came 10 years ago when an extension of an already popular app Facebook released messenger.
Few could have predicted how popular and useful to business what at the time was just an “inbox” could become.
The popularity exceeds even the normal facebook app so much so that arguably its the preferred option over the main platform and statistics show nearly 3 BILLION downloads by 2022. Remember when it first came out you actually had to download it otherwise you were not able to chat to facebook friends if you didn’t have it!
They ( Facebook ) even back then realised if you can control someone's inbox you can put yourself in a very powerful position and messenger marketing was born. Even today 10 years on many businesses are only now getting to grips with this kind of conversational marketing and as always the big corporations take the first step.
But worry not it can be utilised by YOU and YOUR business here at MADHAT MEDIA LTD we specialise in building conversational flows that will help you win. There are so many things we can now do with chatbots built specifically for messenger and these flows can keep YOUR customers not only engaged but wanting more.
So much so some of the best paid ad campaigns now go direct to messenger because the success beats the standard landing page and ultimately gets you the end result..a SALE! Pushing your potential customers through a series of questions designed to get the right data only enhances your re-marketing too.
"some of the best paid campaigns now go direct to messenger"
Instagram joins the party
Still need convincing about DM ( direct messaging and why it’s something not to be ignored) please note Facebook’s recent acquisitions...WHATSAPP and INSTAGRAM.
We as an agency have been privy to the latest and one of the biggest changes in recent times to INSTAGRAM and one if you have a business on there CANNOT ignore!
Up until now instagram has been a very manual platform for a lot of things and businesses have struggled to manage accounts due to this. However the wait is over and INSTAGRAM DM AUTOMATION is here!
As of September 2021 the changes have been made public and are going to change the way businesses can operate on the platform forever! In short what was previously only allowed on messenger can now be utilised on Instagram!
We build superior conversational flows that will transform your business page and get you more leads, sales, followers and engagement! BOLD claims right!? Well we know and have lived with the limitations before the change and this is something that you do not want to be left behind with!
A familiar term coined mainly by affiliate marketers is the money is in your LIST! Now whether you are familiar with that or not let’s explain how these changes can help you grow your list and increase your sales.
We have already mentioned key data collecting and how this can be achieved well by utilising the data with an omni channel marketing approach and guess what you have is HUGE open rates which in short means your message is SEEN.
"superior conversational flows that will transform your business"
Time to beat the algorithm
What is the main problem with social media platforms in terms of engagement? THE ALGORITHM! Let’s do some math….
You have 1000 followers and post on your instagram grid… how many of your followers see that post is ENTIRELY down to the ALGORITHM!
You could have 1 million followers the same applies the algorithm sits at VERY best 10 percent more likely average of 5-7 percent. So that lovely post of your latest wares only gets seen by 50-100 of your 1000 followers!!! OUCH!
So there’s the problem that your chance of sales is not limited by the quality of your post or product but by something ( until now pretty much out of your hands) . How can instagram dm automation help? Well with the right flow and conversational marketing in place you can now direct your followers OFF the platform enabling you to BEAT the algorithm and play on YOUR TERMS not the PLATFORMS.
Open rates of messenger and SMS sit at 80-90 percent on a COLD audience campaign so you can imagine those rates if your audience is WARM!
Get in touch to discuss your campaign today and start selling on your terms!
CHATBOT
£250.00/mo
No setup fee
Customer Service Bot for Website
Facebook or Instagram Flow
Omni-Channel Strategy advice
POPULAR
MESSENGER
£500.00/mo
£250 set up fee
Multi-function (Lead Generation campaign and customer service)
Facebook and Instagram Flows included
Specific to your Nichè
INSTAGRAM AUTOMATION
£1000.00/MO
£500 set up fee
Bespoke to your businesses needs
Your own branding
Unlimited Changes and Support
Omni-channel re-targeting campaigns